Your Insurance Agency Interactive Client Portal
Your Insurance Agency Interactive Client Portal
The insurance interactive client portal, built for independent insurance agencies.
A Permanent Home
Once your interactive client portal is live, it lives forever. Resources, recordings, chats, and community, all persistent. Engagement doesn’t end after the send. The insurance Agency Client Portal for retention.
30+
Insurance association memberships
Built for Relationships
Not a CRM. Not a webinar tool. Not another insurance technology platform to manage. Your interactive client portal is the owned destination your policyholders return to, and trust.
14%
or less of agencies have a client-facing portal
Own Your Geography
Reach your entire city, region, or state without opening a new office. One interactive client portal expands your footprint with zero overhead.
$1M+
In potential revenue by expanding your service area
Insurance- Designed Solution
Insurance-Designed Solution
Intuitive Engagement




Intuitive Engagement
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Simple setup
Launch a branded client portal in minutes without IT delays. Centralize your sessions, recordings, and documents for ongoing visibility and reuse.
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One Location
A central client portal for communications, documents, and interactions.
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Engaging Experience
Deliver interactive office hours, educational webinars, and promotional town halls that close the communication gap between carriers, offices, and clients.
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Customizable Client Portal
Create a tailored client portal that boosts customer engagement.
Calculate your retention opportunity.
Ready to put these numbers to work?
See how XtendLive drives retention for agencies like yours — in a 30-minute demo.
The average agency loses 16% of its book every year.
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Churn Is the Silent Killer
Agencies lose 16% of their book annually and offset it with new sales instead of fixing retention. The XtendLive Interactive Client Portal keeps policyholders engaged between renewals.
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No Persistent Channel
Email ends. Calls end. Renewal reminders expire. Then silence. XtendLive gives agencies a home for policyholders to return for resources, claims guidance, and support.
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Geography Caps Growth
Opening a new office to reach 3 – 5 more miles is expensive and slow. The XtendLive Interactive Client Portal reaches an entire city, region, or state. No lease. No staff. No delay.
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Trust Walks Out with Every Churn
The agency that wins long-term is the educator and relationship holder, not the cheapest premium. Communicate consistently on coverage, claims, and renewals. The XtendLive Interactive Client Portal becomes a critical component of your insurance tech stack.
Built from experience. Validated by the industry.
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Built on Experience
XtendLive was born from years of developing custom digital engagement platforms for enterprise organizations through our parent company, ProExhibits. Along the way, we helped organizations create stronger connections, deliver valuable content, and engage audiences beyond traditional meetings and events.
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Discovering the Opportunity
As we worked with organizations across multiple industries, one question kept surfacing: Who needs an ongoing engagement platform the most? The answer became clear: independent insurance agencies. Unlike many businesses that interact with customers only occasionally, agencies depend on long-term relationships built on trust, education, and consistent communication.
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Listening to the Industry
Rather than making assumptions, we spent time talking with agency owners, associations, carriers, and continuing education providers. We conducted demonstrations, gathered feedback, and validated the challenges agencies face when trying to stay connected with thousands of policyholders, prospects, and referral partners. What we found was a clear need for a centralized Agency Client Portal designed specifically for the insurance industry.
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XtendLive Today
Today, XtendLive helps agencies create stronger client relationships through a modern interactive client portal built specifically for insurance. With partnerships spanning 30+ insurance associations and growing recognition, The XtendLive Interactive Client Portal has been validated to make major impact in solving for the churn problem. XtendLive is helping redefine how insurance professionals connect, educate, and engage year-round with their clients.
Up and running in three steps.
Setup Kickoff Call
We map your book, quantify your churn exposure, and identify retention opportunities — in 30 minutes.
Launch Your Hub
We build and configure your Interactive Client Portal, connect your existing tools, and give policyholders a destination.
Protect Your Revenue
Watch engagement grow. Track returning clients. Review your retention impact at 90 days.
This isn’t a software expense. It’s a revenue protection investment for money you already earned!
Everything You Need to Keep Clients Engaged
Personalized Agency Client Portal
Give your policyholders a personalized interactive client portal with access to support, policy information, links and educational material.
Resources Library
Host claim guides, disaster preparation materials, and essential resources, and see what users access most.
Seamless Participation
A simple and intuitive design allows policyholders to join sessions directly from the client portal with a single click.
Informative Engagement Sites
Give your policyholders the information they need at a glance in a clean, easy-to-digest format.
OmniChat
Give your policyholders the ability to message you directly via our interactive support chat.
Text and Video
Facilitate conversations that enhance claims support, and policyholder engagement through in-tool text and video chat.
Let's get started.
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